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Frequently Asked Questions
Here are some of the questions that customers flood our email with. Please Read the following below before emailing us, it usually answers all questions.
I want to order from your site, but I want to get a sample first. Can I? What is the minimum order?
Yes you can order a sample from our site.
-The minimum order is one pair, and you can order any quantity.
Where are the shoes shipped from?
China
How long will it take for me to recieve my shoes?
Please allow us 5-7 shipping days for the shoes to arrive to you. This does not include weekends or holidays.
Do the shoes run true to size? If so, what sizes can I order?
Yes, the shoes run true to size.
What methods of payment do you accept?
We only accept the Wire Transfer (T/T) and Western Union Money Order (Not Transfer) .
Do you provide any papers with your shoes?
Yes,We can supply the commerce invoice to you .
How much is Shipping?
The air shipping cost all cluded in the price.
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Order Prcedure |
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Aselect your preferred items from our on-line catalogue and let us know the item numbers and the size and quantity you need.
Bwe send you confirmation letter after get your order information.
Csend the payment to us.
Dwe confirm the payment and send out the shoes by door to door Express mail.
Egive us feedback after you get the shoes. |
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A.How do I place orders?
You can place your order online, or via phone and fax. For online ordering, please write to NIKESHOESBIZ@HOTMAIL.COM ,for wholesale order ,please write to NIKESHOESBIZ@HOTMAIL.COM ,for customer service ,please write to indicate what shoes you want with sizes, colors and quantities, preferably with pictures.Further more, please check our contact details pagese receive your order, we will send you shoes once we get the money. |
B.Can I order a pair of shoes as samples?
Yes, we accept samples orders. |
C. how long it takes to receive shoes ?
Usually shoes are sent via air express like EMS, TNT, UPS,DNL. Transportation Schedule:
FEDEX and DHL spend 4-6 days;
TNT and UPS .EMS 5-7 days;
air transportation 7-15 days;
transportation by sea 15-30 days.
The customers may choose any way according to concrete conditions |
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D.when can I receive my shoes?
Shoes are shipped within 4days after the order and delivery will take about 7days. There is no shipping on Saturday or Sunday. |
E.Are the shoes in the original box?
yes,we use original box. |
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F.do you include shipping cost? yes,we company include shipping cost.all customers are free shipping cost. |
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G.Are your proucts authentic?
All of the goods on uhlan trade we offer only high quality only to you with box, card, keychain, extra laces,etc..
All of the shoes on Nike-trade are brand new in their original packing unless otherwise noted. |
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H.What is your Payment Methods ?
We only accept the Western Union and Wire Transfer ( T/T ). | |
